Frequently Asked Questions (FAQ)
1. What types of products do you offer?
At westmorecare, we offer a wide range of high-quality phone cases and gadget accessories. Our collection includes cases for various devices, all designed to provide optimal protection while maintaining style and functionality.
2. Where do you ship your products?
We currently ship only within the United States. We are dedicated to ensuring your orders arrive promptly and securely.
3. What is the delivery time?
We offer two delivery options:
- Standard Delivery: 6 to 14 business days.
- Express Delivery: For $14.95, your order will be delivered within 3 to 7 business days.
4. How can I track my order?
Once your order has been shipped, you will receive an email notification with a tracking number. You can also track the status of your order by visiting our website and selecting "Track My Order."
5. What should I do if I receive a defective or incorrect item?
We strive to ensure all our products meet the highest standards of quality. If you receive a defective or incorrect item, please contact us at contact@westmorecare.com immediately, and we will resolve the issue as quickly as possible.
6. What is your return policy?
We offer a satisfaction guarantee. If you're not completely satisfied with your purchase, contact us within 14 days of receiving your order, and we will arrange for a return or exchange.
7. What payment methods do you accept?
We accept various secure payment methods, including credit cards, PayPal, and other trusted payment gateways.
8. How can I contact you?
For any questions or inquiries, feel free to reach out to us by email at contact@westmorecare.com. Our team is here to assist you and address any concerns you may have.
9. How can I sign up for your newsletter?
To stay updated on the latest products, offers, and news, simply enter your email address in the newsletter signup field on our website.
10. Do you have a loyalty program?
We’re excited to reward our loyal customers. Sign up for our newsletter to receive exclusive offers and be the first to know about our upcoming loyalty program!